By scheduling a permanent cosmetics appointment with us online, you agree that you have read and fully understand the information listed on our "FAQ", "Pre & Post Care Directions.
Failure to follow Pre-Care resulting in the need to cancel an appointment without 48 hours notice will count as a no-show and be subject to our no-show policies. Cancellation during the service from failure to follow pre-care will result in a fee of $50 to cover cost of disposable materials.
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Please note that skin care services and body waxing must be booked by phone.
Salon Policies
Retail may be exchanged or refunded up to 30 days after purchase.
If you are unhappy with your service for any reason, please let us know within seven days of your service.
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Cancellation Policy
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You will receive an email or text message confirmation three days prior to your appointment. Appointments should be cancelled within 48 hours prior to service to avoid a "No-Show" rating. If a customer fails to cancel an appointment within the 48 hour window, the card on file will be charged for 50% of the total ticket of services booked that day. Habitual "No-Shows" (3 or more) will be responsible for paying 100% of the expected ticket price. Failure to pay the No-Show fees will result in not being able to schedule with our salon in the future.
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*Please note that this policy also applies to cancelling a color appointment without 48 hours notice while keeping another service on the book.*
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Let's Talk
CharMarie Salon
120 Professional Park Dr.
Suite 7
Blacksburg, Va. 24060
charmariesalon.com
Tel: 540-251-3350